Shipping & delivery

Delivery planned around your order.

Before you confirm

Provide the delivery address and any receiving requirements when requesting a quote. Sales will confirm available shipping arrangements and costs for your order before payment.

Timing & availability

Dispatch and delivery estimates depend on the confirmed products, quantities and destination. Catalog listings do not promise a dispatch date. Ask sales to include your required delivery date in the quote.

Order updates

Contact sales with your invoice reference for dispatch or tracking information. If your delivery address or receiving requirements change, notify sales promptly; changes must be confirmed before shipment.

Receiving your shipment

Check the shipment and packaging when it arrives. If items appear damaged, incomplete or inconsistent with your invoice, retain the packaging and contact sales promptly with your invoice reference and photographs so the issue can be reviewed.